E-commerce

Bhandari Law provides comprehensive legal support to Nepal’s fast-growing e-commerce industry, which continues to transform how businesses operate and how consumers access goods and services. As online marketplaces, delivery platforms, digital payment systems, and cross-border trading platforms expand rapidly, the sector requires strong regulatory compliance, secure contractual frameworks, and clear risk-management structures. Bhandari Law offers strategic legal solutions tailored to the unique challenges of digital commerce, ensuring that e-commerce operators can grow sustainably and lawfully.

 

To help businesses enter and operate in Nepal’s digital marketplace, Bhandari Law assists clients in setting up e-commerce companies, obtaining relevant registrations, and navigating compliance requirements under the Electronic Transactions Act, Consumer Protection Act, privacy laws, NRB regulations for payment systems, and foreign investment laws where applicable. The firm also advises on platform licensing, business model structuring, and the development of internal governance policies suitable for online operations. This ensures a legally compliant foundation from the outset.

 

E-commerce platforms require robust legal documentation to manage transactions, protect the business, and safeguard consumers. Bhandari Law drafts and reviews Terms & Conditions, Privacy Policies, Return & Refund Policies, Seller/Partner Agreements, Delivery Partner Contracts, and Data Protection Guidelines. The firm ensures these documents align with Nepali laws while also reflecting global best practices, helping clients minimize liabilities, manage user expectations, and maintain trust with customers and business partners.

 

With data privacy and cybersecurity becoming increasingly important, Bhandari Law provides specialized advisory on data governance, cyber risk mitigation, and compliance with digital security standards. The firm assists in preparing data protection policies, ensuring secure data-handling practices, managing breach-response protocols, and advising on cross-border data transfers where foreign tools or investors are involved. This helps e-commerce companies protect sensitive consumer information and reduce legal exposure.

 

 

Bhandari Law further supports e-commerce businesses in matters relating to taxation, intellectual property, digital marketing regulations, and payment systems. The firm advises on VAT, income tax obligations, invoicing systems, and the legal use of trademarks, copyrights, and branding assets in online platforms. It also offers guidance on advertising compliance, influencer marketing rules, and fair-trade practices, enabling companies to market their services legally and competitively.

 

Dispute resolution is another core area where Bhandari Law provides strong support. E-commerce businesses often face disputes related to consumer complaints, product liability, transaction failures, logistics issues, and contractual disagreements with vendors or delivery partners. The firm represents clients in negotiations, mediation, arbitration, and litigation, ensuring effective resolution while safeguarding the company’s reputation and commercial interests. With its sector-specific expertise, Bhandari Law ensures that digital businesses can operate confidently in Nepal’s evolving e-commerce landscape.